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Frequently asked questions

Before writing to us, take a look at the answers to the most common questions.

What types of accounts does FINSTAR-CM S.A. offer?

Savings account, current account, blocked account, daily savings (doorstep collection), term deposit and fixed-term account. Opening is free for individuals; it costs 2,500 FCFA for Business and Association accounts. In every case an initial deposit is required, and that money remains yours. Full details are on the Services & Products page.

How do I get a loan?

You must hold a FINSTAR-CM S.A. account, actively use it for at least 3 months, prepare a complete file, write a handwritten request addressed to the Managing Director, provide a personal contribution and propose collateral. Every application remains subject to review.

How can I contact you?

By email (contact@finstar-cm.com), by phone or WhatsApp (+237 620 724 796), or through the contact form.

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