Our Vision
To be the benchmark for inclusive finance that unlocks the potential of women and men, brings projects to life, supports success, and helps build the thriving Cameroon of our dreams.
Who are we?
FINANCIAL STAR CAMEROON SA (FINSTAR-CM S.A.) is a public limited company registered under number RC/BJN/2023/B/03. It is a second-tier microfinance institution (MFI) licensed under number 0000499, serving the Cameroonian population. FINSTAR-CM S.A.'s registered office is located in Bayangam and its head office in Yaoundé. The first branch opened on November 26, 2024, in Yaoundé Nkolbisson.
Our purpose
Our mission, vision and commitments
Discover the principles that guide FINSTAR-CM S.A. and the trusted relationships it builds with clients and partners.
Our Mission
Empower underserved communities, associations, and micro, small, and medium-sized enterprises to achieve their ambitions through savings, financing, and support solutions tailored to their needs, creating opportunities, generating wealth, sustainably improving living conditions, and fostering inclusive growth.
Our Beliefs
The five points of the FINSTAR-CM S.A. star reflect our core beliefs.
Every person is the first agent of their own development.
We believe everyone can transform their life when given the opportunities, means and support they need.
Wealth creation is within everyone's reach.
We believe anyone, whatever their background or circumstances, can build lasting assets through discipline, savings, work and suitable support.
Savings are the foundation of financial independence.
We believe the habit of saving is the first step towards financial security, investment and life projects.
Work, perseverance and self-confidence drive success.
We believe lasting success rests above all on effort, determination, resilience and confidence in one's own abilities.
Knowledge, know-how and interpersonal skills are the pillars of sustainable development.
We believe knowledge, skills and human qualities are essential to create value, inspire trust and build lasting prosperity.
Our Values
Our culture rests on the five points of the FINSTAR-CM S.A. star.
The PATH to our success: Proximity - Integrity - Service - Transformation - Excellence
P – Proximity
We place the client at the heart of everything we do, listening, understanding their realities and offering suitable solutions with respect, availability and care.
I – Integrity
We act with honesty, transparency and responsibility. Trust is our first capital and we always honour our commitments.
S – Service
We are committed to fast, professional and accessible quality service, constantly seeking our clients' satisfaction.
T – Transformation
We put finance at the service of progress, supporting people, businesses and communities towards lasting improvement of their living conditions and prosperity.
E – Excellence
We aim for excellence in all our actions through rigour, innovation, continuous improvement and the constant pursuit of the best service quality.
Our Promises
Our promises are aligned with the five points of the FINSTAR-CM S.A. star.
We listen to you.
We understand your needs and respect your realities.
We support you.
We stand by you to turn your ambitions into lasting success.
We protect you.
We manage your savings and resources with security, transparency and responsibility.
We innovate for you.
We build simple, accessible solutions suited to your needs.
We grow with you.
Your success is our greatest satisfaction, and your prosperity our first ambition.
